Terms of service

Last Updated: [July 12th, 2026]

Welcome to North Crest Fireplace. By accessing or using this website, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

Website Use

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

Product Information

We strive to ensure that all product descriptions, specifications, pricing, images, and other content displayed on our website are accurate.

However, errors, inaccuracies, or omissions may occasionally occur. North Crest Fireplace reserves the right to correct any errors and to update information at any time without prior notice.

Product images are provided for illustrative purposes only. Actual products may vary slightly in appearance, color, finish, or packaging.

Orders and Acceptance

Submission of an order does not guarantee acceptance.

North Crest Fireplace reserves the right to refuse, limit, or cancel any order for any reason, including but not limited to:

  • Product availability issues
  • Pricing errors
  • Suspected fraud
  • Unauthorized or illegal transactions

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

Pricing

All prices displayed on our website are subject to change without notice.

While we make every effort to ensure pricing accuracy, we reserve the right to cancel orders resulting from pricing or system errors.

Shipping and Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed unless expressly stated otherwise.

Delays caused by carriers, weather conditions, supply chain disruptions, or other circumstances beyond our control do not constitute grounds for cancellation, compensation, or liability.

Please refer to our Shipping Policy for additional information.

Installation Responsibility

Customers are responsible for ensuring that products are installed properly and in accordance with applicable local codes, regulations, and manufacturer instructions.

North Crest Fireplace is not responsible for damages, injuries, losses, or performance issues resulting from improper installation, misuse, modification, or unauthorized repairs.

We strongly recommend professional installation where appropriate.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of North Crest Fireplace or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, North Crest Fireplace shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of or inability to use our website
  • Product installation or operation
  • Delivery delays
  • Loss of profits
  • Business interruption
  • Data loss

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.

Disclaimer of Warranties

Except as expressly stated, products and services are provided on an “as is” and “as available” basis.

North Crest Fireplace makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Any manufacturer warranties remain subject to the terms provided by the manufacturer.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms and privacy policies.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State in which North Crest Fireplace operates, without regard to conflict of law principles.

Changes to These Terms

North Crest Fireplace reserves the right to modify these Terms of Service at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

North Crest Fireplace

Email: contact@northcrestfireplace.com